Policy & Process Lead — Customer Service Excellence

Company: Just Eat Takeaway.com
Apply for the Policy & Process Lead — Customer Service Excellence
Location: London
Job Description:

Just Eat Takeaway.com is seeking a skilled strategist to drive customer service improvements and operational efficiency in Greater London. This role involves leading teams and shaping policy across various departments to meet annual KPI targets.

The ideal candidate will have strong customer service experience in a tech context and excellent analytical skills to influence decision-making within the organization. Join us in promoting diversity and an inclusive workplace culture.

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Posted: July 7th, 2026