Key Responsibilities
- Execute functional, performance, system integration, and user acceptance testing for card products and related systems.
- Validate all stages of the customer and card lifecycle, including card issuance, transaction types, fraud checks, chargebacks, statements, rewards, and account closure.
- Conduct detailed testing around ISO8583 messaging and related transaction flows.
- Perform certification testing with major schemes (VISA, Mastercard, AMEX).
- Handle customer defect triage, resolution, and communication.
- Collaborate with development, business, and QA teams to align on test scope and defect management.
- Manage and execute test cases using tools like JIRA and Confluence.
- Utilize SQL/PL SQL for backend validations and data‑driven testing.
- Work with simulators and tools such as VISA/Mastercard/AMEX simulators, SoapUI/REST API, and Unix environments.
- Contribute to reporting and documentation for internal stakeholders and clients.
- Support client onboarding, training, and go‑live readiness as needed.
Skills
- Deep domain knowledge in Card Issuing (VISA, MCI, AMEX)
- Strong understanding of customer boarding, card lifecycle, fees, collections, fraud management, rewards, and reporting
- Hands‑on experience with ISO8583 transactions, multi‑currency, DCC, and account structures
- Cards Personalization including CHIP tags, Track data, PIN management, and authorization flows
- Familiarity with Credit, Debit, and Prepaid card products
- Proven experience with certification testing for VISA/MCI/AMEX
- Experience in SQL, PL SQL, JIRA, Confluence, SoapUI/REST API, Unix
- Strong communication, customer interaction, and defect management skills.
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