Restart is an innovative programme, aiming to support individuals currently on Universal Credit or JSA who are moving into employment. The Delivery Manager will have management accountability for an assigned delivery team and local partner services, ensuring contractual performance, compliance and quality outcomes are achieved on time and to contract and budget expectations.
The Delivery Manager will line‑manage and support Team Leaders and the delivery team to achieve expected targets and provide high‑quality service, high engagement and an efficient centre geared to supporting the development of participants moving into employment.
Responsibilities
- Accountable for delivery team and partner services.
- Ensure contractual performance, compliance and quality outcomes.
- Line‑manage Team Leaders and delivery team.
- Achieve expected targets and maintain high engagement.
- Provide high‑quality service and efficient centre for participants.
Benefits
- 25 days annual leave per year (plus bank holidays), incremental increases up to 28 days after 3 years.
- Option to purchase additional holiday.
- 2 days paid volunteering leave each year.
- Enhanced pension scheme after six months.
- Life assurance at 3 times annual salary.
- Learning and development opportunities including paid apprenticeship and master’s level qualifications.
- Management development programmes.
- Employee diversity networks including LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women’s Network, Managing Network, Menopause Network Group.
- Health and wellbeing initiatives including internal support, employee assistance programme and health cash plan.
- Opportunity to request flexible working from day one.
Equal Opportunities
Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of background or lived experience, feels that they belong and can progress in their career. The organisation is certified as an employer who meets the National Equality Standard, supports guaranteed interview scheme and Access to Work scheme, and is Disability Confident Leaders.
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