Complex Repairs Administrator

Company: Beyond Housing
Apply for the Complex Repairs Administrator
Location: Redcar
Job Description:

As Complex Repairs Administrator, you will provide vital support to the Complex Repairs Team covering Pests, Disrepair and Damp & Mould. You’ll be key in ensuring information and customers are kept up to date, and be involved in the scheduling of certain roles.

Responsibilities

  • Provide administrative support to the Complex Repairs Team covering Pests, Disrepair and Damp & Mould.
  • Maintain accurate and up-to-date information for customers and internal stakeholders.
  • Assist in the scheduling of certain roles and coordinate logistics.
  • Manage deadlines effectively while delivering reliable admin support.
  • Communicate clearly with internal and external stakeholders.

Qualifications

  • Proactive, empathetic and highly organized.
  • Strong IT skills and the ability to manage multiple tasks.
  • Clear communication skills and the ability to work with both internal and external stakeholders.
  • Experience in providing accurate, reliable administration support is desirable.

We are committed to ensuring that all applicants are treated fairly throughout our recruitment and selection processes and are not discriminated against on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Benefits

  • Agile working – allowing up to two days from home after you have settled in.
  • Generous holiday entitlement (up to 39 days including bank holidays after 5 years’ service) with the option to purchase additional days.
  • Competitive salaries with a commitment to an annual cost of living rise.
  • Real Living Wage compliance.
  • Competitive pension scheme with generous employer contributions.
  • Life assurance and generous bereavement leave.
  • Health cash plan covering medical expenses and free flu jabs.
  • Free tea and coffee.
  • Recognition schemes such as weekly peer awards and annual Star Awards.
  • Long service awards every 5 years.
  • Cycle to work scheme and cycle parking.
  • Cashback and discounts scheme covering retailers and leisure providers.
  • Salary sacrifice electric vehicle lease scheme.

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Posted: July 10th, 2026