1st Line IT Team Lead — Service & People Leader

Commercial, based in Cheltenham, is seeking a 1st Line Team Leader responsible for managing the Helpdesk team and ensuring high-quality service. The ideal candidate will need a strong technical background combined with previous leadership or management experience.

Your role will involve overseeing performance, training your team, and ensuring service levels are met while fostering a positive team culture. Benefits include a competitive salary, annual bonus, and flexible working arrangements.

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