New Store Opening – Customer Assistant – Backstage Operations – Ludlow

Company: Marks and Spencer plc (UK)
Apply for the New Store Opening – Customer Assistant – Backstage Operations – Ludlow
Location: Ludlow
Job Description:

Job Overview

32-hour shift, finishing at 10 pm, including weekends. Full work pattern will be discussed during interview.

Under 18 Disclaimer

To comply with health and safety legislation and ensure workplace safety, employees in this role must be 18 years of age or older.

Job Summary

Join M&S as a Customer Assistant in Operations. The role is the backstage powerhouse of the stores, ensuring they run smoothly.

Key Responsibilities

  • Responsible for stock management, deliveries, and behind-the-scenes tasks that keep the shop floor full, clean, and ready for customers.
  • Track deliveries digitally and manage stock efficiently for availability and speed.
  • Maintain urgent and accurate product flow, ensuring there is no delay.
  • Work across the wider store as needed, keeping pace with retail demands.
  • Handle early-morning deliveries and late-day stock shifts, adapting quickly to keep things moving.

Requirements & Skills

  • Physically capable of a demanding, high-intensity role.
  • Can work a 32-hour week with a late-night finish and weekends.
  • Digital proficiency – use tools to track deliveries and manage stock.
  • Strong teamwork, able to support colleagues across functions.
  • High flexibility and quick adaptation to shifting tasks.
  • Fast, focused, and forward-thinking to keep product flow moving.

Additional Notes

Ready to roll up sleeves and work smart—be the key cog in a big machine and support colleagues across the store.

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Posted: July 9th, 2026