Office Administrator
Farnham, Surrey (Hybrid potential – Somerset also considered) Full-time | Monday to Friday, 9:00am – 5:00pm Salary: £28K- £32K – DOE Contract – Permanent
Join a growing, friendly business where your organisation and attention to detail will make a real impact.Our client is seeking a proactive and highly organised Office Administrator to support the smooth day-to-day running of the business. This is a varied, hands-on role at the heart of the organisation, offering the opportunity to take ownership of key systems while working across multiple departments.
About the Role
This is more than just administration – you'll be central to keeping the business running efficiently and compliantly. You will manage our client Quality Management System (QMS), coordinate audits, maintain key records, and provide essential support across Sales, Operations, Finance, and Marketing.Perfect for someone who thrives in a varied role and enjoys being the go-to person in a team.
Key Responsibilities
Customer Service & Sales Support
Manage incoming calls and customer enquiriesProcess sales orders and quotationsMaintain accurate customer recordsSupport sales administration and workflows
Quality & Compliance
Maintain ISO 9001 Quality Management SystemKeep documentation and records up to dateCoordinate internal and external auditsMonitor corrective actions and improvementsSupport Cyber Essentials Plus renewalMaintain Health & Safety records and training logsAssist with sustainability initiatives (ISO 14001, carbon reduction plans)
Office & Business Administration
Provide general admin support across the businessMaintain organised filing systems and shared drivesSupport meetings, minutes, and action trackingAssist with onboarding and internal projects
Cross-Functional Support
Work with Sales, Operations, Finance, and MarketingSupport events, workshops, and marketing activitiesAct as a central coordination point within the business
What We're Looking For
Essential
Strong organisational and administrative skillsExcellent attention to detailMethodical and structured approachStrong communication skillsProficiency in Microsoft Office and business systemsAbility to manage multiple priorities independently
Desirable
Experience with ISO 9001ERP systems knowledge (e.g., Business Central)Awareness of Cyber Essentials, ISO 14001, or Health & Safety
Personal Attributes
Highly organised and dependableDetail-focused with strong accuracyProactive and adaptableFriendly, approachable, and professionalTeam-focused and supportiveCalm under pressure with excellent multitasking skills
Working Hours
Monday to Friday, 9:00am – 5:00pm1-hour unpaid lunch break
Holiday Entitlement
5 weeks' annual leave plus bank holidaysOffice closure between Christmas and New YearUp to 6 days of annual leave reserved for this period
Benefits (After 4-Month Probation)
Vitality Health – Private Healthcare (optional)Death in Service Insurance – 4× annual salary5% employer pension contribution
Why Join Our Client?
Varied role with real responsibility and ownershipSupportive and collaborative teamOpportunity to contribute to business improvementsHybrid working potentialGrowing organisation with long-term opportunities
Interested?
If you're a detail-driven and organised professional looking for a role where you can make a real difference, we'd love to hear from you.
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