Part Time Night Receptionist

Job Description

• As a part of our front office team you will take care of guests from their arrival through to their departure.
• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Completing all audit tasks as specified by the Night Auditors checklist.
• Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
• Maintain strict security procedures with credit transactions, accounting procedures, issue of room keys and guest confidentiality/privacy
• Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
• Attend to other duties as requested by Management and Supervisors.
• Discounted hotel stays across the world with Heartist AccorHotels Bienvenue Card.
• Discounts with key partners
• 2 free weekend breaks per year in the UK
• Pension (Subject to availability and T&C)
• Meal provided whilst on duty.
• Uniform provided
• Double Time Bank Holiday Pay
• Discounted food
• Friends & Family discount
• Cycle to work scheme
• Sick pay
• Tips

Job Types: Part-time, Permanent

Part-time hours: 16 – 24 hours per week

Salary: £13.95 per hour

Schedule:

• 8 hour shift from 11pm till 7:18am.
• Weekend and Bank holiday availability

Additional Information

Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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