Technical Planner (Special Projects Division)
Location: Customer Solution Centre, Slough Head Office (Slough, Berkshire)
Job Type: maternity cover, full‑time (up to 12 month fixed‑term contract)
Hours: Monday to Friday, 37.5 hours per week (start times to be discussed)
Salary: Competitive depending upon experience (with overtime opportunities available and on‑call allowance)
Benefits: 24 days holiday (plus bank holidays) prorated; health cash plan; onsite parking; onsite restaurant; auto enrolment pension scheme; workplace learning; friendly working environment.
About the Role
Due to continued growth and development, we are looking for customer‑focused people to join our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to wastewater network and drainage problems.
Responsibilities
- Responsible for individual Region.
- Allocated Project Manager to your individual Region.
- Forward Planning of all complex jobs – Planning to the Combi/Recycler, Mainline units and Portareel’.
- Submitting Permits using Street Manager.
- Arranging Traffic Management with our Streetworks department.
- Closure of all activities and related WOLI’s (Work Order Line Items). Ensuring that there are no duplicate jobs open impacting the overall figures.
- Daily update on all jobs that are out for that day and escalates to the project manager if there is any risk of an unable.
- Managing active jobs – being reactive to the requests to resource required on Live Priority Sites.
- Support the project manager as required working alongside their requests.
- Ensure that all data capture sheets are fully completed, and the data is ready and accurate by 13:00 daily for managers to be able to report on said data.
- Track and investigate repeat blockages and escalates where required.
- Manage Pollution and Internal Flooding Journeys that sit with Special Projects.
- Be aware of all Lanes Group policies and your responsibilities towards them.
- Undertake any reasonable ad hoc projects, tasks or requests as and when requested by management.
About You
The ideal candidate will be hard working, able to merge into a tight‑knit team, respectful and comply with health and safety standards. Experience with Microsoft Office is required.
EEO Statement
At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.
Lanes Group is a signatory of the ‘Charter for Employer Positive About Mental Health’ run by Mindful Employer.
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