Apply for Sales Assistant 6mt FTC – 24hrs per week at Universal Music Group in London, ENG, GB.
Job Overview
This full‑time on‑site position offers great opportunities for career growth within a leading music company.
Responsibilities
- Help and advise customers to select products from within the range to suit their needs.
- Drive sales by highlighting the features and benefits of products on sale within the store.
- Seek to add on and link sales, increasing ATV by highlighting combinations and options within the product range.
- Meet daily, weekly, and monthly sales targets.
- Demonstrate real passion for the studios, communicating in‑depth knowledge of the studios’ past, present and future and how this relates to the retail offer.
- Enhance customer satisfaction and promote online offerings through engaging interactions and effectively communicating the benefits of digital platforms.
- Ensure visual merchandising and display standards, maintaining retail spaces, shop‑floor cleanliness, and presentation.
- Support daily opening, closing, and reporting procedures.
- Process cash and card transactions using the EPOS system, in accordance with cash handling procedures.
- Assist in restocking merchandise, monitoring inventory levels, and ensuring timely replenishment.
- Receive, process and price store inventory, inspecting deliveries for accuracy and quality.
- Coordinate with stockroom team to process stock deliveries promptly.
- Comply with all relevant trading standards, health and safety regulations, and emergency procedures.
- Assist in evacuation during emergencies and maintain vigilance to ensure safety and security of property, staff and public.
- Occasionally undertake ad hoc duties appropriate to the role.
Person Specification
- Passionate about music and Abbey Road’s history and heritage.
- Strong track record in fast‑paced retail – especially achieving sales targets and customer service.
- Strong visual merchandising skills.
- Significant customer‑facing retail experience, including cash handling and use of EPOS systems.
- Experience in stock management, including processing deliveries and maintaining efficient shop‑floor replenishment practices.
Benefits
- Personal Pension Scheme (between 3% and 9%)
- Private Medical Insurance
- 25 paid days of annual leave
- Interest Free Season Ticket Loan
- Holiday Purchase scheme
- Dental and Travel Insurance options
- Cycle to Work Scheme
- Salary Sacrifice Cars
- Subsidised Gym Membership
- Employee Discounts (Reward Gateway)
Equality and Diversity Statement
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation. We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.
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