Safety Alerts Officer
The closing date is 20 July 2026.
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:
- Cornwall Foundation Trust
- Royal Cornwall Hospitals NHS Trust
- Cornwall and Isles of Scilly Integrated Care Board
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.
We are seeking a highly organised and motivated individual to join our Risk & Safety Team as a Safety Alerts Administrator. This is a key role supporting the systematic and timely management of safety alerts across the Trust. You will work closely with clinical and corporate teams to ensure alerts are tracked, communicated, and actioned in line with national and local requirements.
This is a varied and rewarding role for someone who is confident using IT systems, enjoys working with data, and can manage their workload independently within agreed procedures.
The post holder will be required to manage and prioritise their day‑to‑day workload and use their initiative, without direct supervision, for routine tasks. This will require good organisational skills and the ability to work to tight deadlines and with frequent interruptions.
Main duties of the job
- Monitoring the Central Alerting System (CAS) inbox and NHS Futures to identify new safety alerts and logging these on the Trust’s incident/risk system.
- Supporting colleagues across the Trust with accurate information about alerts and their progress.
- Providing administrative support to the fortnightly Safety Alerts Meeting including preparing trackers, taking notes and updating actions.
- Assisting the Risk Manager (CAS Liaison Officer) with updates to the CAS database and maintaining clear records in line with Trust processes.
- Producing routine reports for governance meetings, escalating overdue alerts via agreed processes.
- Providing support for maintaining up to date and accurate records and meeting reasonable information requests.
About us
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people’s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Person Specification
Education / Qualifications
- NVQ Level 3 or equivalent in business administration or equivalent experience
- Experience of using electronic systems/databases
- Experience of administration in a busy office environment
Knowledge and abilities
- Knowledge and experience of using bespoke IT systems and electronic diary management
- Ability to work on own initiative and problem solve
- Safety Alert Management Systems i.e. Ulysses, Datix or another similar risk management system
- Understanding of patient safety and governance systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Cornwall Partnership NHS Foundation Trust
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