Customer Service Administrator
Aldershot | £28,000 per annum | Office-Based | Free Onsite Parking
Are you an experienced Customer Service Administrator looking to join a friendly, supportive and growing business where your contribution will truly make a difference?
Our client is seeking an organised and proactive Customer Service Administrator to join their busy team in Aldershot. This is a varied, fast‑paced role where you’ll be responsible for delivering exceptional customer service, coordinating customer orders and supporting the wider business to ensure a seamless customer journey from enquiry through to completion.
This is an excellent opportunity for someone who enjoys working in a collaborative environment, has a strong eye for detail and thrives in a role where no two days are the same.
Key Responsibilities
- Acting as the first point of contact for customer enquiries via telephone and email.
- Processing customer orders accurately and efficiently.
- Preparing quotations, order confirmations and customer documentation.
- Updating customer records and maintaining accurate information on internal systems.
- Liaising with internal departments to ensure orders are progressed and delivered on time.
- Providing customers with updates throughout the order process and resolving any queries promptly.
- Maintaining accurate records and supporting the team with general administrative duties.
- Delivering a professional and high standard of customer service at all times.
About You
The successful candidate will have:
- Previous experience within a Customer Service, Sales Support or Administration role.
- Excellent communication skills with a confident and professional telephone manner.
- Experience processing customer orders, quotations or customer information.
- Strong attention to detail with excellent organisational skills.
- Good IT skills, including Microsoft Office and experience using CRM or internal systems.
- The ability to prioritise a busy workload and work effectively within a team.
- A positive, proactive and customer-focused approach.
What’s on Offer
- Salary of £28,000 per annum.
- Permanent, full-time opportunity.
- Free onsite parking.
- Friendly and supportive working environment.
- Opportunity to join a well-established and growing business.
- Varied role with excellent long-term stability.
If you’re an organised and customer‑focused administrator looking for your next permanent opportunity, we’d love to hear from you.
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