An exciting opportunity has arisen for a highly motivated and experienced individual to join our existing secretarial team at Sandwell and West Birmingham NHS Trust. This will be working within the Oral Surgery Department based at the Birmingham Treatment Centre.
The role will require strong communication skills and knowledge of RTT is desirable.
Within our Trust, all secretaries provide full secretarial support to consultants and staff grades, while working together as a team.
Main duties of the job
As the Medical Secretary, you will manage the administrative processes associated with patient pathways and contribute to the overall effectiveness of clinical teams (including patient experience, patient flow and waiting list management).
You will provide secretarial and administrative support to Consultants and clinical teams to support the delivery of high quality coordinated and integrated care. This will include liaison with patients, carers, GPs and other service users.
You will book appointments for patients within National Targets and will be responsible for raising any capacity issues with the Line Manager.
Robust knowledge of IT systems is required as well as an ability to work with multiple systems at the same time. Excellent typing speed and grammar is also desirable.
Job responsibilities
Please see attached Job Description and Person Specification for full details of what this role entails
Person Specification
Experience
- Substantial secretarial experience within the NHS
- Knowledge of waiting list / patient management systems
- Knowledge of PAS systems and other relevant databases
- Cancer Services knowledge and/or experience
- Experience of managing 18 week pathways
Qualifications
- GCSE English and Maths Grade C and above
- Excellent IT skills to include complex databases
- AMPSAR qualification or evidence of extensive knowledge of medical terminology
- RSA Typing Level 2
- NVQ3 in a relevant subject to the role i.e. Business Administration or willingness to work towards.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£25,760 to £31,157 a year pro rata per annum
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