Our CompanyAt Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.
What you’ll DoThe Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining, growing, and expanding customer ecosystems through technical engagement, advocacy, and solution leadership. The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation. As a trusted advisor, the CSA proactively engages customers to understand their business and technical landscapes, mitigate risks, and uncover growth opportunities.
Key ResponsibilitiesCustomer Advocacy & Relationship Leadership
Build trusted relationships across customer organisations from technical leads to executive sponsors
Act as a trusted advisor aligning technical strategy with business outcomes
Monitor account health and lead remediation planning
Provide structured customer feedback to influence product and roadmap direction
Demonstrate and communicate delivered business value
Adoption, Value Realisation & Innovation
Drive adoption of platform capabilities and best practices
Identify underutilised features and growth opportunities
Deliver workshops, demos, and innovation sessions
Define and develop new use cases aligned to customer strategy
Ensure customers realise measurable outcomes and ROI
Technical Opportunity Progression & Growth
Lead technical discovery, architecture design, and solution scoping
Develop and maintain a Technical Vision for Success
Support sales activities including quoting, ordering, proposal development, and stakeholder communication across internal teams and the customer
Influence architecture decisions and adoption strategies
Drive revenue growth and expansion opportunities
Technical Leadership & Execution
Provide architectural leadership across data and cloud ecosystems
Align execution with account strategies and business objectives
Guide long‑term transformation and architecture direction
Maintain expertise across relevant technologies and trends
Contribute reusable assets and best practices
Who You’ll Work With
Partner with Account Executives and the broader account team on strategy, planning, and opportunity development
Engage directly with customer stakeholders ranging from DBAs and data architects to analytics leaders and CIO‑level executives
Collaborate with Consulting Services on solution design and strategic engagements
Work with Customer Services teams to ensure solution alignment and ongoing customer success
Coordinate with Global Sales Support, Pricing, and Finance to shape offers and proposals
Interface with internal Teradata product and technical SMEs to bring specialized expertise into customer engagements
Support collaboration across sales, technical, and delivery teams to drive adoption of Teradata solutions
What Makes You a Qualified CandidateCore Capabilities
Strong expertise in data, analytics, and cloud architectures
Experience designing and promoting enterprise‑scale analytical solutions
Deep understanding of modern data platforms and AI trends
Demonstrated ability to understand customer needs and provide thought leadership to influence and build trust at multiple levels
Strong stakeholder management and communication skills
Ability to translate business outcomes into technical solutions
Degree‑level qualification or relevant experience in computer science, software engineering, mathematics, management information systems, or a related discipline
Professional Experience
Experience in solution architecture or technical consulting roles
Proven customer‑facing experience in a technical pre‑sales role
Exposure to complex enterprise environments and advanced data and analytics solutions
Personal Attributes
Strategic thinker with strong business acumen
Outcome‑driven and value‑focused
Influential communicator
Passion for innovation and customer success
Excellent verbal and written communication skills in English; additional language skills are a bonus
Ability to travel and work across all of Europe
Country: Belgium, Payrate: 106,720 EURO – 133,400 EURO – 160,080 EURO On‑Target Earnings
Pay Rate: 100,800.00 – 126,000.00 – 151,200.00 On‑Target Earnings. Starting pay for the successful applicant will depend on geographic location, internal equity, job‑related knowledge, skills, and candidate experience. Sales roles will be eligible for commission payments tied to quota achievement. All other permanent roles will be eligible for one of our annual incentive plans, which are based on company financial attainment and individual performance. Employees in this position are eligible to participate in the Company’s benefits programs, which generally include health care, life and disability insurance, retirement savings, and time‑off programs. Benefit details vary by country and plan, including eligibility and available options, and will be shared during the hiring process. Additional information is available here: https://www.teradata.com/About-Us/Careers/Benefits
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