The UK Health Security Agency is seeking a dedicated individual to manage customer queries and ensure effective invoicing for over 5,500 users of the Personal Dosimetry Service (PDS). This role involves strong communication skills and the ability to maintain high standards of customer care.
As the post holder, you will oversee the team’s operations and documentation, ensuring compliance with ISO17025. Your responsibilities will include managing emergency protocols and liaising with stakeholders to provide excellent service and support.
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