Responsibilities
- Liaise with internal/external clients, end users and senior staff to clarify, resolve IT requirements and development needs with rapid response and excellent problem solving skills.
- Control and take responsibility for managing, designing and delivering the development of a specialist aspect of IT provision such as network and data center operations, service delivery and quality control.
- Oversee and work closely with the technical team, conduct training for new member, create plans for future infrastructure projects and be responsible for implementation.
- Evaluate and optimize the performance of the network operation infrastructure and systems.
- Lead in proactive identification, mitigation and removal of operational risks, plan and control maintenance to ensure SLA and efficiency.
Requirements
- Academic background in network/computer science.
- At least three years of related working experience.
- Flexible and willing to undertake a wide variety of challenging tasks.
- Proactive, result oriented and resilient with an ability to work under pressure to tight deadlines and juggle multiple priorities.
- Technical knowledge of a wide range of systems and technologies. Strong networking skills with a CCNP Routing and Switching or HCNP Routing and Switching.
- Multi vendors (Cisco, Huawei, Juniper, …) Routers/Switches/IT Security and firewall technologies/IP Telephone configuration and troubleshooting.
- Familiar to enterprise and bank network structure, experience in supporting existing networks and deploying new networks.
- Ability to make recommendations with strong written, verbal and presentation skills.
- Familiar with Linux administration skills.
- Excellent communication skills.
- Excellent customer service manner.
- Valid CCNP/HCNP accreditation.
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