Public Area Attendant

Public Area Attendant

Salary up to £36,500 (£17.50 per hour), depending on experience, inclusive of service charge.

Benefits and Compensation

• Salary up to £36,500 (£17.50 per hour), depending on experience, inclusive of service charge.
• Enhanced annual leave, increasing with length of service.
• Complimentary meals while on duty.
• Ongoing learning and professional development opportunities.
• Reward programmes, long service recognition, and employee appreciation incentives.
• Employer pension contribution of 3%.
• Complimentary dry cleaning.
• Enhanced maternity and paternity pay.
• A vibrant social calendar and engagement programme, including team events, seasonal celebrations, and a quarterly Chair’s message.
• Access to the HSF Health Plan*, including:
  • Dental reimbursement.
  • 24/7 GP advice line and confidential counselling support, including assistance for dependents.
  • Optical reimbursement.
  • Complimentary cover for your partner and children.
  • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers.
  • Discounted gym memberships.

Responsibilities

• Ensure the highest level of cleanliness and maintenance of the public areas and achieve assigned daily housekeeping tasks and schedules.
• Respond to guest requests promptly and assist in the efficiency and smooth running of the Housekeeping department.
• Report any suspicious activity to the public area supervisor or executive housekeeper.
• Ensure smooth delivery of guest dry‑cleaning.
• Walk and mop changing room floors and replenish public area washroom amenities every thirty minutes.
• Clean all basins, vanity shelves, mirrors, chrome areas, pipes, toilets and showers in the staff ladies’ and gents’ changing rooms.
• Clean and polish all doors, fittings, and clean glass lamps and mirrors as required.
• Deliver immediately to the Housekeeping office all Lost Property.
• Carry out routine and periodic cleaning in allocated areas, as directed by Supervisors.

Qualifications

• Previous experience in Housekeeping, preferably within a 4/5* hotel.
• Confidence & professionalism when interacting with high‑profile guests.
• Good command of the English language, spoken and written.
• A self‑starter and team‑player.
• Flexible to work weekends and holidays.

*Upon successful completion of the probation period

*The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

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