Customs Compliance Coordinator

Customs Compliance Coordinator

Permanent – St. Albans, Hertfordshire – Up to £28,000 per annum – Posted 8 hours ago

What you’ll be doing

• Preparing and managing essential customs documentation, including Goods Movement References (GMRs)
• European Logistics Envelopes (ELEs)
• Safety & Security Declarations
• ICS2 Declaration
• IPAFFS documentation
• Processing customer orders and accurately entering data into our transport management system
• Ensuring all charges and costs are applied correctly
• Verifying that the correct customs agents are assigned to each shipment
• Monitoring the progress and discharge of Transit (T1) documents, ensuring they are processed correctly and sent to the appropriate EU customs agents
• Responding to customer and driver enquiries via telephone and email, delivering a professional and efficient service
• Working collaboratively across departments to identify opportunities to improve processes and enhance the efficiency of the Customs Compliance Team
• Supporting the smooth movement of international shipments while maintaining full customs compliance

We’re looking for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in delivering accurate work.

You’ll ideally have:

• Excellent written and verbal communication skills
• A positive, proactive attitude and a willingness to learn
• Strong attention to detail with excellent data entry accuracy
• Good numeracy and literacy skills
• Confident IT skills, including Microsoft Excel and the ability to quickly learn new systems
• Excellent organisational and time management skills, with the ability to prioritise multiple tasks
• A professional, customer‑focused approach when dealing with colleagues, customers, and external partners
• A team‑player mindset with the confidence to work independently when required
• Energy, enthusiasm, and a genuine desire to contribute to a high‑performing team

Why join us?

This is an excellent opportunity to develop your career in international logistics and customs compliance while working within a supportive and experienced team. You’ll gain valuable industry knowledge, play an important role in our day‑to‑day operations, and have the opportunity to make a real impact by helping us continually improve the way we work.

Monday – Friday 08:00‑17:30 / 07:30‑16:30 alternating every week. (plus 1 Saturday morning every 6 weeks, 0800hrs – 1100hrs)

This is a full time permanent role.

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