Bodyshop Manager

Bodyshop Manager

Basic Salary: £57,500 | Location: Bournemouth | Hours: 7am-5pm Mon-Fri

We are looking to recruit a Bodyshop Manager to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing a team to deliver a quality repair – on time, every time.

Responsibilities

• Ultimately responsible for all activities at the repair centre through effective control of line managers and supervisory colleagues, paying attention to profits in line with the business plan.
• Engage with key members of the team to agree output targets and provide feedback on the previous day’s performance.
• Engage all team members for managerial, supervisory and customer-facing positions. Review the performance and objectives of staff and develop a training plan.
• Personally monitor customer complaints and ensure that they are resolved quickly and fairly.
• Ensure that all housekeeping and health and safety regulations/policies are adhered to by all members of the team.
• Prepare accurate data and statistics in line with weekly and monthly reporting requirements and contribute to regional meetings to help identify and promote new business opportunities.

Skills and Qualifications

• Strong organisational skills
• Flexible work attitude
• Ability to effectively deliver site performance and profitable growth
• Excellent leadership skills, technical expertise
• Strong communication skills for customer service and team communication
• Strong leadership qualities
• Experience in the managerial position in a bodyshop or similar environment

If you think you are a good fit for this role, please contact Cian at Auto Skills and state reference job number 53655.

#J-18808-Ljbffr…