Bookings Administrator
Bournemouth Hospital | Administration | Permanent | Full time; Salary £25,038 per annum; 37.5 hours per week
At Nuffield Health, the UK’s largest healthcare charity, we support patients, members and customers with a focus on delivering high-quality service. We are looking for a bookings administrator to manage a large volume of email requests from referrals to appointments, ensuring service deliverables are met and customer expectations are exceeded. Preferably, you will hold an NVQ Level 2 in Business and Administration or equivalent and have experience in a customer-facing environment.
Responsibilities
- Bring empathy, sympathy and sensitivity to the role.
- Ensure complex administration and support meets required standards and timescales.
- Maintain attention to detail to ensure all data/information is accurate using the appropriate system and format.
- Prepare standard and ad hoc reports as required by the department.
- Handle appointment bookings and changes.
- Coordinate availability of rooms and consultants.
- Create, alter or cancel clinics as required to support business needs.
Qualifications
- Experience in a customer-facing environment (preferably).
- NVQ Level 2 in Business and Administration or equivalent (preferred).
Benefits
We offer a benefits package designed with you in mind, including options related to fitness, lifestyle, health and wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.
Join Nuffield Health and help create the future you want, today.
Applications will be considered as they are received. We reserve the right to close adverts early where there is a high volume of applications. Please apply early to ensure you are considered for the post.
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