Strategic Customer Success and Renewals Manager

Mobius Networks is seeking a Customer Success Manager within Operations to drive growth and retention by building strong, long-term customer relationships. You will be the primary liaison between customers and internal teams, focusing on satisfaction, renewals, upselling, and conflict resolution.

The role involves managing a portfolio of key clients, coordinating across departments, analysing data in Salesforce, and contributing to strategy to maximise account profitability.

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