Do you have extensive experience working in data with strong management skills?
London Business School is thrilled to be recruiting for a collaborative and data‑driven Senior Data Analyst to join the Transformation & Data team in Degree Education on a permanent basis.
This role will have a dual focus on ensuring the department’s data collection and management processes are compliant with school data policies and relevant data regulations, alongside producing and sharing data insights both within and outside of the department.
The role provides a high-quality analytics service to help support the Degree Education strategy. This includes analysis and reporting of customer data, management of student satisfaction surveys, monitoring and improving current processes, and oversight of the department’s policies on Record of Processing Activities, Data Retention and other GDPR requirements.
The Data Analytics and Insights unit provides management information and compliance expertise to a range of internal stakeholders, from LBS senior management, departmental heads, to faculty and students. This role is responsible for leading the data analytics and insights unit in Transformation & Data, including line management of 2–3 analysts.
Main Responsibilities
- Responding to customer data requests such as Freedom of Information, Subject Access and Eras
- Development of skills, knowledge and innovative ways of work
- Successfully collaborating with a variety of stakeholders, within the team, and across the wider department and the School
- Contribute to the development of the Central Teams’ strategy and operational plans for data, ensuring that plans are aligned to wider departmental strategy and overall School
- Manage plans for the Data Analytics and Insights team to deliver on departmental commitme
- Oversee the production of the annual HESA Student and HESES submissions, including facilitating the capture of required data from students, working with Degree Education colleagues to ensure data is managed correctly within the School’s Student Records System, using the Data Futures solution to generate the submission file and liaising with the Dean’s Office and HESA to ensure all enquiries are addressed as part of the submission sign-off
Qualifications
- Advanced experience with Excel, PowerBI and other systems and tools associated with accessing, analysing and visually presenting data to a variety of audiences, including VBA and SQL
- Excellent communication skills with the ability to engage a variety of audiences
- Ability to break down technical issues and explain them in simple terms
- Significant experience of software related to own area of specialism, with the ability to build basic models or tools
- Sound working knowledge of policies, regulations and legislation in higher education data management and reporting
- Excellent analytical and problem solving skills
- Experience of leading projects
- Excellent organisational skills and meticulous attention to detail
- Experience with survey software desirable
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