Overview
Senior Manager – Microsoft Dynamics 365 Finance & Operations Architect to lead the design, build, and deployment of a Microsoft Dynamics 365 Finance and Operations solution for globally operating organisations. The role involves collaborating with clients to understand enterprise operations and deliver tailored solutions that enhance efficiency and accuracy, and to lead presales and delivery architecture activities.
Responsibilities
- Lead the design and architecture of D365 Finance and Supply Chain Management solutions to meet business requirements and improve operational efficiency for presales and delivery work.
- Collaborate with stakeholders to gather and analyse business requirements, translating them into technical specifications for presales and delivery.
- Develop and maintain architectural documentation, including system designs, integration diagrams, and data flow models.
- Lead Architecture Review Boards or Design Authority governance forums; identify and own technical delivery risks.
- Oversee the implementation of D365, ensuring adherence to project timelines, budgets, and quality standards.
- Provide technical leadership and guidance to project teams, fostering collaboration and innovation.
- Lead and review configuration, testing, and documentation activities; provide recommendations based on Microsoft best practices as required.
- Remain well versed with the Microsoft stack (Lifecycle Services, Business Process Catalogue, Task Guides, Office, MS Office, etc.).
- Evaluate and recommend ERP software solutions, ensuring alignment with business objectives and industry-leading practices.
- Drive the presales phase of projects and own the solution
- Stay up-to-date with industry trends and emerging technologies, assessing potential impact on the organisation.
- Mentor and train junior team members, promoting knowledge sharing and professional development.
- Collaborate with Development and Testing teams to deliver high-quality solutions that meet client and user needs.
- Lead multi-geography teams to ensure project timelines are met; manage nearshore and offshore teams for build activities such as configuration and testing.
- Apply a structured approach to problem-solving and project execution; demonstrate excellent time management and communication skills.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field; Master’s degree is a plus.
- Strong understanding of business processes across finance, supply chain, manufacturing, and human resources.
- Experience as an architect in at least 3 end-to-end AX/D365 global rollouts; lead at least 1 functional area on multi-company, multi-country rollout programs.
- In-depth knowledge of ERP modules, functionalities, solution architecture, and integration capabilities.
- Excellent problem-solving skills and strategic thinking; strong communication and interpersonal skills to influence stakeholders at all levels.
- Strong knowledge of scoping and estimation processes.
- Relevant professional qualifications are a plus (e.g., ACA, ACCA, CIMA, CMA/RC, CPA/RA or similar).
- Flexibility and willingness to travel.
- Microsoft certifications: Power Platform Fundamentals, Azure Fundamentals, Azure AI Fundamentals.
- Experience leading data migrations on at least one project.
Note: This role requires ability to engage with stakeholders, guide technical teams, and deliver high-quality Microsoft Dynamics 365 solutions while maintaining alignment with business objectives.
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