Job title: CCTV Operator (Reference R1822) – Location: West Suffolk – Salary: Starting £28,767 per annum (potentially rising to £31,655) – Contract type: Permanent – Working hours: 37 hours per week on a four on / four off rotating rota (including nights, weekends and bank holidays) – Department: CCTV.
About the role
The CCTV Operator will monitor 900+ cameras across local towns, manage alarms, and operate the council’s out‑of‑hours service. The role provides reactive and proactive monitoring to support the council’s crime and disorder reduction commitments, complying with legislation, the CCTV code of practice, and control room procedures.
What you will need
• CCTV SIA licence or willingness to obtain one.• Experience working in a busy control room (training will be provided).• Excellent communication and interpersonal skills.• Ability to work part of a team on a rolling four‑on, four‑off shift schedule, including days, nights, weekends, and bank holidays.• Shift lengths vary between 8 and 12 hours depending on the day.• Successful Police Vetting.
Why work for us?
- Holiday entitlement of 25 days, increasing to 29 days after 5 years (pro‑rated if part‑time) plus bank holidays (option to buy up to 10 extra days each year subject to approval).
- Generous pension scheme – you contribute 5.5‑6.8 % (dependent on salary) and the council contributes 16.4 %.
- Life assurance – a payment of three times your annual salary.
- Access to a unique employee benefits package, including discounts and cashback on supermarkets, high‑street shops, holidays, mobile phones, electrical goods, savings, and loan schemes.
- Salary‑sacrifice benefits such as Cycle to Work, Tusker Leased Car scheme, and SmartTech.
- Rail and bus staff discounts.
- Health and wellbeing initiatives including an employee assistance programme.
- Discounted membership at Abbeycroft Leisure centres.
- A culture of learning that encourages continuous professional development.
- Modern office accommodation.
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