Customer Support Adviser — Billing & Enquiries

Pennon Water Services (trading as Source for Business) is seeking a Customer Service Adviser to join a customer‑focused team on a 12‑month fixed‑term contract, with a salary of £28,005 per annum. You will be the first point of contact for customers and delivering high‑quality, professional service.

The role involves responding to enquiries via phone, email and digital channels, resolving billing and service queries, and working with internal teams to maintain accurate records and provide a

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