People Assistant

An opportunity has arisen for a People Assistant to join our People Team on a 2‑year fixed‑term contract, playing a key role in delivering an efficient, high‑quality People service and supporting colleagues across the full employee lifecycle.

Responsibilities

• Support the end‑to‑end employee lifecycle, including onboarding, off‑boarding and maintaining accurate employee records.
• Provide efficient administrative support across People processes and respond to routine People‑related queries, escalating where appropriate.
• Contribute to continuous improvement of People administration and service delivery.
• Support the delivery of the RFU People Plan.
• Assist People Advisors with end‑to‑end recruitment administration, posting vacancies, supporting hiring managers’ use of the recruitment system, and addressing candidate queries.
• Coordinate onboarding activities for new starters: prepare contracts, offer documentation and induction arrangements.
• Support new starters through their first‑day induction and handle routine queries.
• Administer pre‑employment screening checks, including right‑to‑work verification.
• Support the leaver process and associated administration, ensuring accurate records and communicating changes to relevant departments.
• Provide administrative support for employee relations cases (note taking, document preparation, record keeping).
• Assist with recruitment activity: posting vacancies, arranging interviews, maintaining candidate records.
• Help managers engage casual workers through the internal recruitment system.
• Escalate complex queries and issues to the appropriate member of the People team.
• Maintain accurate employee data within Oracle and other People systems, run routine reports and support data requests from the People team.
• Work closely with Payroll, Finance and Technology teams to ensure employee information is accurate.
• Support system testing and user acceptance testing activities when required, and assist with organisational and position updates within Oracle.
• Communicate system updates and process changes to relevant stakeholders.
• Provide day‑to‑day administrative support across the People team and act as a first point of contact for routine People queries via email, phone and face‑to‑face interactions.
• Support People projects and initiatives as required.
• Update organisational charts and People documentation.
• Prepare documentation and data required for audits and compliance activities.
• Process DBS checks and maintain records where required.
• Produce regular reports on people metrics, including starters and leavers.
• Support Reward administration and respond to routine Reward‑related queries.
• Collaborate with colleagues to contribute to the development and delivery of strategic, business and operational plans.
• Act as an ambassador for the RFU, promoting its culture and core values –RoseMeansEveryone:PutTheTeamFirst,ShapeTheFuture,RespectEachOther.

Essential Qualifications

• Previous administrative experience, ideally within an HR, People, customer service or office environment.
• Experience maintaining accurate records and working with databases or systems.
• Strong organisational and administrative skills with excellent attention to detail.
• Ability to manage multiple tasks and prioritise workload effectively.
• Confident communicator with strong written and verbal communication skills.
• Professional, approachable and customer‑focused demeanour.
• Ability to build positive working relationships with colleagues at all levels.
• Comfortable handling confidential and sensitive information with discretion.
• Good working knowledge of Microsoft Office applications, particularly Excel, Word and Outlook.
• Willingness to learn HR processes, systems and employment practices.
• Commitment to the RFU values of PutTheTeamFirst,ShapeTheFuture and RespectEachOther.
• Commitment to contributing to an inclusive and positive workplace culture.

Desirable Qualifications

• Experience working within an HR team or similar administrative role.
• Familiarity with HR systems such as Oracle.
• Basic understanding of HR processes and the employee lifecycle.
• Working towards, or interest in studying, a CIPD qualification.

Our People Team of 13 spans Operations, Internal Comms & Culture, Recruitment, Reward and Payroll. Together we are responsible for building a seamless and supportive journey for every RFU colleague, helping us create high‑performing and winning teams both on and off the pitch. Our culture is fast‑paced and deeply collaborative – we lean in, share ideas and ensure every voice is heard. We live our RFU values every day: we Put The Team First to stay connected, Shape The Future by always looking for better ways to work, and Respect Each Other in every interaction.

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