Site Reliability Engineer

Help shape the future of specialty insurance. At Artificial, we’re building the next generation of technology for the specialty (re)insurance market. Our mission is to transform how brokers and carriers operate in complex markets by removing operational barriers and enabling smarter, faster decision‑making.

Our Values

• Build high‑quality, robust features and supporting infrastructure that sets the standard for the rest of the engineering team
• Asking good questions, sharing knowledge, mentoring and developing others in the team
• To continuously improve operations (think: Kaizen, Toyota Way)
• To spread skills across the team, discouraging knowledge silos
• To have the confidence needed to be ambitious and do what others can’t

About the Role

• Support system reliability and operability, contributing to monitoring, observability, and infrastructure improvements.
• Work with containerised and cloud‑based systems, including Docker, Nix, and AWS (e.g. ECS and Fargate).
• Develop Infrastructure‑as‑Code in Terraform, and contribute to code across all the software stack: Nix, scripting (Nu, bash, hell), Haskell, and even a bit of Python and TypeScript.
• Participate in incident response and help improve on‑call, alerting, and incident management practices.
• Communicate effectively in a distributed team, taking ownership and supporting collaboration and continuous improvement.

About You

• You are an engineer with a solid track record in doing that. This role is about writing software.
• You’re comfortable with Git, Linux, the command line, and modern software development workflows.
• You’re interested in operating and scaling distributed systems.
• You have either
  • hands‑on experience with Haskell in production, with a focus on performance, maintainability, and best practices, or
  • background in infrastructure, operations, or SRE‑adjacent roles, with a strong focus on system reliability.
• You are proactive, curious, accountable, and comfortable working autonomously in a scale‑up environment.

We especially want to hear from you if you have

• Experience with incident management and monitoring, or a DevOps‑oriented way of working.
• Experience in insurtech, insurance or related industries.
• Strong problem‑solving skills.
• Experience in a distributed work environment.

Benefits

• Private medical insurance
• Income protection insurance
• Life insurance of 4 * base salary
• On‑site gym and shower facilities
• Enhanced maternity and paternity pay
• Team social events and company parties
• Salary exchange on pension and nursery fees
• Access to Maji, the financial wellbeing platform
• Company stock options managed through Ledgy
• Milestone Birthday Bonus and a Life Events leave policy
• Generous holiday allowance of 28 days plus national holidays
• Home office and equipment allowance, and a company MacBook
• Learning allowance and leave to attend conferences or take exams
• YuLife employee benefits, including EAP and bereavement helplines
• For each new hire, we plant a tree through our partnership with Ecologi Action
• The best coffee machine in London, handmade in Italy and imported just for us!

We’re proud to be an equal opportunities employer and are committed to building a team that reflects the diverse communities around us. If there’s anything you need to make the hiring process more accessible, just let us know—we’re happy to make adjustments. You’re also welcome to share your preferred pronouns with us at any point.

We value potential as much as experience, and we know that raw talent counts.

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