Minster Law is seeking a senior leader to oversee the Volume Claims service operations, including onboarding, customer servicing, digital claims processing, and performance reporting. You will ensure service levels, manage live forecasts vs budget, and drive improvements across teams and partners.
The role requires hands-on leadership of 50–150 FTE, strong resource planning, and proficiency with MI data. You will mentor Team Leaders, maintain regulatory compliance, and promote a culture of
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