Overview
IGSCM/AI/26/04 – Individual Giving Manager
We are looking for an experienced Individual Giving & Supporter Care Manager to lead the development and delivery of our supporter acquisition and retention strategies on an all-island basis. This is a varied and hands-on role where you will lead multi-channel campaigns, driving supporter growth, income and lifetime value.
The role will focus on maximising engagement, stewardship and results. Optimising data intelligence to improve results is a vital component of this role alongside CRM management. The Individual Giving & Supporter Care team is a key driver of voluntary income at Cancer Fund for Children. We are an ambitious and growing team, focused on increasing supporter engagement and long-term income. You will play a key role in shaping our individual giving programme, testing new ideas, improving performance and ensuring our supporters feel inspired and connected to our work.
Responsibilities
- Lead the development and delivery of supporter acquisition and retention strategies on an all-island basis.
- Manage multi-channel campaigns to drive supporter growth, income and lifetime value.
- Maximise engagement, stewardship and results; optimise data intelligence to improve performance.
- Oversee CRM management and data-driven decision making to improve fundraising outcomes.
- Collaborate with the Individual Giving & Supporter Care team to shape the programme, test new ideas, and enhance supporter connection to the charity’s work.
Qualifications
- Experience in individual giving, supporter care and CRM management.
- Proven ability to lead multi-channel fundraising campaigns and use data to drive decisions.
- Strong communication, project management and stakeholder collaboration skills.
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