Package Description
Job Role: Deputy Manager – Children’s Residential
Location: Whitchurch, Shropshire (SY13)
Salary: £15.45 – £16.05 * per hour – L5 Qualified Salary: £15.95 – £16.55* per hour
Hours: 39 hours per week, working long days & sleep‑ins.
Requirements: Full UK Manual Driving Licence with access to a vehicle – essential.
About Keys Group:
Keys Group provide innovative care and education services to children and young people who have complex needs, emotional and behavioural difficulties. We try and make every day extraordinary for the children we care for and support, because we believe in every single one of them.
Deputy Manager Role
Reporting to the Registered Manager, you play an integral part of our warm and knowledgeable team.
You will play an active role in creating a welcoming, structured & safe home for our Children. You will lead by example to set clear expectations across the team – whether this is embedding solid practices or interacting in our favourite hobbies – as a Deputy Manager, you will be at the heart of everything we do.
We want every member of our team to feel supported to be the best versions of themselves – when our team thrive, so do the children in our care.
Key Responsibilities
- Support the Registered Manager in the overall management of the facility, including staff management, care, and administrative tasks.
- Contribute and implement care plans, participate in reviews and other meetings as required, and ensure documentation is up to date/changed when appropriate.
- Ensure day‑to‑day management, monitoring and supervision of staff is facilitated.
- Assist in the recruitment, training, and supervision of care staff, ensuring compliance with regulatory standards and best practices.
- Oversee the assessment, care planning, and implementation of care plans for residents, ensuring their individual needs and preferences are met.
- Monitor and evaluate the quality of care provided, identifying areas for improvement and implementing necessary changes.
- Maintain accurate and up‑to‑date records, including resident files, staff rosters, and financial documents.
- Ensure compliance with relevant legislation, regulations, and company policies, promoting a safe and supportive environment for residents and staff.
- Participate in regular meetings and training sessions, contributing to the continuous professional development of the team.
What We’re Looking For
- Proven experience in a similar role within the healthcare or social care sector.
- A relevant qualification (NVQ Level 3 or 4 in Children and Young People)
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Excellent organisational and time‑management abilities, with a keen attention to detail.
- A compassionate and caring attitude towards residents, families, and colleagues.
- IT proficiency, including experience with care management systems
Why Join Us
- Annual Leave: Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.
- DBS Check Paid: Your Enhanced DBS check is fully covered by Keys Group, along with any required renewals.
- Qualifications & Career Development: Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
- Fair & Competitive Pay: At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
- Blue Light Card: Available to Health and Social Care employees for discounts at high‑street retailers, days out, gifts, holidays, and even car purchases.
- Referral Bonus: Refer talented individuals to Keys Group and earn a £500 bonus when they successfully join and complete their probation.
- Care First: We care about your well‑being and offer an Employee Assistance Programme for confidential support at no cost.
- Circle: Your hub for wellbeing, engagement and discounts – from tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases.
- NEST Pension Scheme: Save for your retirement with a matched contribution of up to 3% from Keys Group.
- Long Service Awards: A heartfelt thank you for everything you do.
- Cycle to Work Scheme: Save up to 42% on a brand‑new bike and accessories.
- Full Induction & Introductory Programme: Paid onboarding to set you up for success.
About Keys Group:
Keys Group supports over 2,500 individuals across its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children’s homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programmes and confidence‑building activities like bushcraft, climbing, and canoeing.
Keys Group are very proud to have signed the Armed Forces Covenant, committing to welcoming service personnel, veterans and military families into the group. We offer veteran‑friendly policies, a Veterans Peer Support Network, and Military Awareness support to our colleagues.
We will offer a guaranteed interview to current and former service personnel meeting role criteria. If you meet the criteria, please include military experience on your CV.
Eligibility: Applicants must be over 18.
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