Who We Are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
Job Details
Job Req ID: 308835
Posting Start Date: 28 Apr 2026
Location: Chippenham, Wiltshire, GB, SN15 4AB
Contract Type: Full Time
What We Do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.
Role
As a Multi‑Skilled Operative, you will be the frontline problem‑solver, trusted to take on a variety of repairs, maintenance and installation work across MOD domestic accommodation. Every day is different, and you will have the freedom and responsibility to get the job done right.
About the Role
Your work will include carrying out repairs and maintenance across plumbing, minor building works, grounds work, drainage, plastering, tiling, decorating and other general trades. You will deliver both planned and reactive maintenance with a focus on achieving a “Right First Time” outcome. You will work independently to identify the best repair solutions while maintaining high safety standards.
You will be expected to support colleagues with your technical expertise, and use electronic and paper‑based systems to log work and materials accurately. Building trust with families, clients and suppliers is central to this role, as is providing excellent customer service. Flexibility will be important, including taking part in a standby rota for out‑of‑hours cover when required.
What you’ll need
We are seeking adaptable, hands‑on professionals who take pride in their workmanship and are ready to deliver exceptional service. You will have a full UK driving licence and proven experience in multi‑trade work in domestic housing, preferably with plumbing as your core trade.
The ability to work independently, solve problems and maintain a customer‑first mindset is essential. You will need to be flexible, reliable and ready to adapt to different types of work and changing schedules. Strong communication skills and a professional approach are also key to success in this role.
What We Offer
- Work van and fuel card
- Up to 6% contributory pension scheme
- 25 Days annual leave plus bank holidays
- Volunteer leave
- One paid professional subscription
- Life Assurance Policy
- Employee discount and reward schemes
Diversity and Inclusion
At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
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