Customer Assistant – Operations – Watford

Age Requirement

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Unsocial Premium

+ £3.00 p/h unsocial premium is only added for hours worked between 22:00-06:00.

Work Pattern

• Sunday 12:30–20:30
• Tuesday 04:30–12:30
• Wednesday 14:30–22:30
• Saturday 14:30–22:30

About the Role

As a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It is a physically demanding, high‑intensity role that keeps our stores running like clockwork.

Responsibilities

• Manage stock, deliveries, and all behind‑the‑scenes work that keeps the shop floor full, clean, and ready for customers.
• Maintain product flow with urgency and accuracy.
• Adapt quickly to keep things moving, from early morning deliveries to shifting stock late into the day.
• Work across the wider store as needed to support the pace and demands of retail.
• Use digital tools confidently to track deliveries and manage stock efficiently.
• Collaborate with colleagues across functions, acting as a key cog in a large operation.

Are you ready for it? Take your marks and apply today.

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