Broking Services Manager

Responsibilities

• Responsible for the day-to-day management of your team and supporting your Team Director




• Ensuring the Account Handlers undertake accurate processing of renewals




• Responsible for management administration for Account Handlers




• Establish recruitment needs and take responsibility for the interviewing process




• Deal with performance issues for the team




• Responsible for the setting of personal training plans and carrying out appraisals for your direct reports




• Provide a quality service to existing clients covering all aspects of their insurance arrangements




• Deal with new business, mid-term adjustments and renewals in the relevant markets




• Deal with telephone enquiries promptly

Requirements

• Extensive insurance broking experience




• Ability to prioritise and organise own workload




• Excellent relationship skills




• Enthusiasm and problem-solving skills




• Advantageous to have team leader or people management experience

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