Overview
We’re on the lookout for a Senior Sales Manager, a seasoned leader with a proven track record of steering high-growth sales departments in B2B and B2B2C environments. We’re seeking an individual with a genuine passion for leadership development and deep experience in mentoring managers to build high-performance teams. A dedication to sustainability is essential, with a focus on delivering an exceptional customer experience across the entire sales function and helping people adopt sustainable transportation through electric vehicles. Your role is to lead our Sales Managers and their teams to new heights, develop the leadership tier, drive growth of the Salary Sacrifice product, and ensure the sales teams operate with excellence aligned with our OEV culture. This position offers an uncapped commission structure and a car allowance, with an office in Weybridge where you’ll be onsite 2–3 days per week.
Leadership Development And Team Culture
- Lead and develop a team of Sales Managers, coaching them to hit and exceed their collective team targets and KPIs.
- Mentor and coach managers to improve leadership, sales and coaching abilities through regular 1:1s, PDPs, and L&D sessions.
- Build a high-performance culture aligned with OEV values and act as a role model for the department.
- Identify and support future leaders, creating a sustainable talent pipeline for internal promotion and succession planning.
Sales Strategy And Execution
- Strategic Pipeline Management: Oversee the entire team’s pipeline, identify bottlenecks and opportunities, and collaborate with the team and cross-functional stakeholders to overcome them.
- Drive Results: Exceed overall sales targets for all teams under your leadership and provide data-driven insights for growth.
- Data-Driven Decisions: Use data analysis to explain performance and build actionable plans for the leadership team.
- Methodology Champion: Act as the champion of our sales methodology, ensuring managers embed it effectively to drive conversion and quality.
Recruitment and Growth
- Top Talent Attraction: Recruit, onboard, and retain high-performing Sales Managers and EV Experts, ensuring high-quality hires across sales teams.
- Onboarding Excellence: Regularly review and refine the onboarding journey to accelerate new-hire success and readiness.
Customer Love
- Champion CX: Oversee and analyze CSAT and Trustpilot scores, using insights to drive tangible improvements at every customer touchpoint.
- Regulatory Oversight: Maintain strategic oversight of QA and compliance, ensuring teams adhere to FCA guidelines and quality standards.
- Complaint Resolution: Identify root causes of systemic complaints and implement proactive process changes to improve experiences.
Collaboration and Innovation
- Strategic Partner: Collaborate with Marketing, CS, and other leaders to enhance the customer journey and influence lead quality and volume.
- Drive Innovation: Suggest improvements and lead key projects when the Head of Sales is unavailable.
- Change Management: Communicate complex changes clearly and maintain morale during transitions.
Requirements
- Extensive Sales Management Experience: Proven track record in B2B or B2B2C environments, managing managers of managers in a high-volume, phone-based setting.
- Strategic Mindset: Ability to balance day-to-day execution with long-term planning and align with wider company goals.
- Data Fluency: Strong analytical skills to interpret data and drive performance improvements.
- Exceptional Communication: Ability to lead, influence, and mentor across multiple management tiers.
- Passion for the Mission: Commitment to decarbonisation and electric vehicles with a customer-focused mindset.
- Adaptability: Self-starter with a proven ability to thrive in a fast-paced growth environment.
About Us
The electric revolution is underway. We are building innovative ways for drivers to join the electric charge, offering a streamlined leasing experience and a focus on sustainability and fair pricing as part of the Octopus Energy Group. We value autonomy, ownership, and collaboration in a culture that rewards impact.
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