Locations
- Birmingham Regional Centre – Arena Central
- East Kilbride – Queensway House
- Edinburgh Regional Centre – Queen Elizabeth House
- Glasgow Regional Centre – Atlantic Square
- Liverpool Regional Centre – Water Street
- Manchester Regional Centre – Three New Bailey
- Preston – St Marks House
- Preston – St Marys House
- Telford – Plaza 1 and 2
- Salford – Trinity Bridge House
- Leeds Regional Centre – Wellington Place
- Newcastle Upon Tyne – Benton Park View
Please note that due to workforce controls, Preston and Newcastle are only available to existing HMRC staff in these locations.
Job Description
As a Robotics Developer, you will design, build and support robotic automation solutions using NICE Real Time Designer within an Agile DevOps team. Our robotics team delivers automation that extends the capability of existing systems, enabling new functionality while driving measurable cost savings.
This is a hands on development role focused on delivering high quality, testable automation solutions and maintaining live services.
What You’ll Do
- Design and build high‑quality robotic automation solutions to meet business needs
- Work within an Agile team to estimate, plan and deliver user stories and technical tasks
- Write clean, secure and well‑tested code in line with modern development principles
- Follow and contribute to engineering standards, improving ways of working where possible
- Support live services, proactively monitoring and resolving issues in production
- Support and mentor junior colleagues, helping to build capability across the team
This role may include line management responsibilities, supporting and developing junior developers and apprentices.
Essential Criteria
You must be able to demonstrate:
- Practical experience building automation solutions using NICE or a similar RPA tool
- Experience working in a software development environment using Agile practices.
- Experience applying continuous integration practices, including unit testing, test‑driven development and version control using tools such as Git.
- Experience of testing approaches, such as performance, accessibility and security
- Experience supporting or maintaining live services, using monitoring or observability tools to identify and resolve issues.
- Ability to solve technical problems and improve processes.
Desirable Criteria
- Experience of NICE Robotics Process Automation.
- Experience of working with SQL databases.
- Experience of API integration into robotic services.
- Experience with principles of continuous delivery.
- Experience with HTML, JavaScript, SQL and C# or similar languages.
Further Location Information
Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.
Office Closures
If your location preference is for one of the following sites, it’s important to note that these are not long‑term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.
- Benton Park View, Newcastle – moving to Pilgrims Quarter, Newcastle
- Telford Plaza, Telford – moving to Parkside Court, Telford
- Trinity Bridge House, Salford – moving to an alternative office in Manchester/ Salford
Leeds Locations
Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.
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