Product Manager – Product process and design

Job Description

This job is responsible for managing the end-to-end product life cycle, including conducting market research and competitor analyses, determining product pricing, developing short and long-term strategies, identifying innovative opportunities to modernize product offerings and deliver a more unified customer experience, and adhering to the Product Risk Management policy. Job expectations may include ensuring that product management efforts are integrated with sales, marketing, operations, implementation, and customer service strategies.

This role will have heavy emphasis on project management and process design.

Responsibilities

• Identifies and creates comprehensive plans for product development and deployment, including supporting the creation of sales training programs and marketing materials to educate clients and internal teams on product capabilities
• Oversees a set of products and maintains financials, including managing the investment profile and profit and loss (P&L) activities, such as revenue and profit margins
• Provides information on product trends to sales and marketing teams leveraging knowledge of product functionality, marketplace trends, and the competitive landscape
• Identifies opportunities to streamline or enhance product offerings to fit client’s existing and future needs and support continued growth and operational excellence
• Manages risk through implementing and monitoring effective controls in partnership with key support partners
• Partners with internal stakeholders to obtain meaningful insights about markets, clients, and competitors in order to develop products that solve client needs and ensure high adoption rates
• Collaborate to build E2E product delivery maps across products delivered to BB, GCB and GCIB client through Enterprise Credit
• Project management

Required Qualifications

• 7+ years of process design or related experience; familiarity with Visio or similar software
• Strong project management experience
• Experience and understanding of Commercial lending
• Knowledge in market analysis/research focus and in-depth knowledge of products

Desired Qualifications

• Bachelor’s degree
• Experience with International lending and / or international credit delivery

Skills

• Attention to Detail
• Collaboration
• Oral Communications
• Presentation Skills
• Reporting
• Continuous Improvement
• Executive Presence
• Problem Solving
• Process Management
• Product Management
• Business Analytics
• Visio/PowerPoint

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