Operations & Executive Support Manager
Salary: £48K – £55K STE
Reporting to CEO
Hours: 9am – 5pm, Monday to Friday
Location: Office based (with some flexibility depending on the candidate’s circumstances and business needs)
Our client is an established and dynamic financial services business with a strong reputation for professionalism, agility, and client-focused solutions. With over a decade of experience supporting businesses across the UK, we pride ourselves on our established relationships, experienced team, and commitment to providing a reliable and professional service to both clients and partners.
We are seeking a highly organised and commercially aware Operations & Executive Support Manager to support senior leadership in a fast-paced financial and corporate environment. This is not a traditional PA role. The successful candidate will act as a central operational coordinator across multiple workstreams, helping keep projects, stakeholders, advisers, suppliers and internal teams aligned and moving forward. The role requires someone who is proactive, detail-oriented and comfortable managing competing priorities, confidential information and operational tasks with minimal supervision.
Key Responsibilities
Executive & Operational Coordination:
- Manage and coordinate day-to-day operational priorities for senior leadership.
- Track actions arising from emails, meetings and calls and ensure timely follow-up.
- Maintain structured task management systems and operational trackers.
- Organise and prioritise workloads across multiple active projects.
- Conduct regular operational check-ins with senior management to maintain momentum across key initiatives.
Stakeholder & Project Management:
- Act as a first point of contact for external advisers, suppliers and business partners.
- Coordinate communications and document requests between internal and external stakeholders.
- Manage project timelines and ensure deliverables are progressed and completed.
- Support senior management with preparation for meetings, board discussions and strategic projects.
Legal & Commercial Administration:
- Support legal and commercial workstreams through document collation and administration.
- Coordinate external legal correspondence and document requests.
- Assist with property, lease, supplier and corporate administration matters.
- Track approvals, signatures and outstanding actions.
Finance & Operational Support:
- Liaise with insurers, brokers and service providers regarding operational documentation and renewals.
- Support administrative processes linked to company operations and projects.
Team & Office Coordination:
- Support onboarding and operational setup for new staff where required.
- Help maintain internal operational procedures and shared resources.
- Assist with coordination across departments to improve communication and efficiency.
- Provide ad hoc operational support across the business as priorities evolve.
Essential Requirements
- Previous experience in operations, executive support, project coordination or business support within a professional services or commercial environment.
- Exceptional organisational and follow-up skills.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities simultaneously.
- High attention to detail and strong document-management capability.
- Strong proficiency in Google Workspace and/or spreadsheets and shared‑drive environments.
- Ability to work independently and proactively solve problems.
Desirable Requirements
- Experience supporting senior executives or founders.
- Experience coordinating external stakeholders and advisers.
- Exposure to corporate, professional services or operational business environments.
- Experience managing complex operational workflows and documentation.
Personal Attributes
- Highly organised and dependable.
- Calm under pressure with strong prioritisation skills.
- Commercially aware and solutions-focused.
- Confident in communicating with senior stakeholders.
- Discreet and trustworthy with confidential information.
- Naturally proactive and capable of anticipating needs before being asked.
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