As a Clinical Specialist, you will be a trusted clinical partner to orthopaedic surgeons, theatre teams, and hospital stakeholders, providing expert clinical and technical support during both conventional and robotic‑assisted procedures. You will play a pivotal role in driving the adoption, implementation, and ongoing utilisation of the VELYS Robotic‑Assisted Solution, helping customers optimise workflows, build confidence, and deliver exceptional patient care.
Responsibilities
- Clinical & Technical Support
- Provide expert in‑theatre support for DePuy Synthes products, including the VELYS robotic‑assisted solution.
- Support consultants, nursing staff, and theatre teams to ensure safe and effective use of products.
- Deliver accurate clinical information on product indications, surgical techniques, and procedural applications.
- Cover orthopaedic and robotic‑assisted surgical cases across the territory as required.
- Robotics Programme Development Support
- Support launch, activation, and sustainable growth of VELYS robotic programmes.
- Assist surgeons and theatre teams through robotic learning curves and pathway implementation.
- Drive utilisation through training, workflow optimisation, and ongoing clinical support.
- Contribute to achieving robotic case volume, activation, and adoption targets.
- Customer & Account Development
- Deliver exceptional customer service through case planning, stock management, and account support.
- Build strong relationships with surgeons, theatre staff, EBME teams, service leads, and hospital decision‑makers.
- Support strategic account development and long‑term customer partnerships.
- Clinical Education & Training Coordination
- Support medical education activities, cadaveric workshops, robotic training events, and consultant engagement initiatives.
- Develop and nurture Key Opinion Leader relationships across the territory.
- Business & Commercial Support
- Partner with Territory Managers and the wider sales team to identify and develop growth opportunities.
- Promote the broader orthopaedic portfolio, digital solutions, and enabling technologies.
- Support achievement of territory objectives, account plans, and business growth targets.
- Operational Excellence & Compliance
- Maintain accurate CRM records, account plans, and activity reporting.
- Track robotic pipeline development, training completion, and case support activities.
- Ensure all activities comply with Johnson & Johnson Healthcare Compliance Standards and the Company’s Credo values.
Qualifications
- Clinical, healthcare, biomedical, sports science, nursing, physiotherapy, operating theatre, or related degree/background.
- Experience working within orthopaedics, medical devices, healthcare technology, or clinical support environments.
- Strong communication and presentation skills.
- Ability to build relationships with healthcare professionals and key stakeholders.
- High level of organisation and attention to detail.
- Willingness to travel extensively and support surgical procedures within hospital environments.
- Desirable: experience supporting robotic‑assisted surgical technologies; orthopaedic theatre experience, particularly within knee reconstruction.
- Medical device sales or account management exposure.
- Experience delivering education and clinical training programmes.
What You’ll Bring
- Passion for advancing patient care through innovative technology.
- Strong clinical credibility and customer focus.
- Ability to thrive in a dynamic, fast‑paced healthcare environment.
- Collaborative approach and commitment to continuous learning.
- Commercial awareness combined with exceptional service delivery.
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