Join Our Team at Smurfit Westrock
Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development.
About Us
We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity.
The Role
To provide a comprehensive front‑line service, dealing with both customers and suppliers. Dealing with queries in a responsive, sensitive and professional manner to ensure the best possible service is provided and the brand is represented positively.
- Perform administrative functions including filing and housekeeping
- Capable of understanding and processing information through various office applications and processes
- Good oral and written communication skills with a high level of numeracy
- Answering calls promptly and resolving routine customer enquiries
- Processing orders in a timely and accurate manner
- Processing quality complaints and credits in line with the business processes
- Organise and manage goods inwards and outwards, organising transport
- Build a strong relationship with factory production team
- Effective team member with good interpersonal skills
- Able to manage multiple tasks and meet targets
- Able to work using initiative and without constant supervision
- Develop strong professional relationships with customer KPIs
- Deliver against business targets and individual KPIs
- Your job title does not limit your duties, and the Company may require you from time to time to undertake any other duties within your capability.
What We Offer
- Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme
- Ongoing training and development opportunities
- 24/7 confidential support for you and your family
- Free Onsite Parking
- Flexible working options and family‑friendly policies
- Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer)
Ready to make an impact? Apply today and help us build a sustainable future together.
Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of sex, religious or similar philosophical belief, political opinion, race, age, sexual orientation, marital status, civil partnership status, or disability; or whether they have undergone, are undergoing, or intend to undergo gender reassignment.
We practice equality of opportunity in employment and select the best person for the job.
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