Airport Operations Assistant (Customer Service / Aviation / Safety / Security) (91047)
Full‑time role at Belfast City Airport. Pay £13.22 per hour rising to £13.78 upon successful completion of training. Processing end date: 20 March 2026.
Why You’ll Love This Role
This isn’t your average security job. You’ll be working at the heart of Belfast City Airport, playing a critical role in keeping passengers, crew and staff safe every single day. From the early morning buzz of departures to the steady rhythm of the afternoon shift, no two days are ever the same.
You’ll gain specialist aviation security training, build recognised qualifications and become part of a professional airport environment where standards matter and performance is valued.
If You’re Looking For
- A role with real responsibility
- Structured training and clear progression
- A professional, uniformed environment
- Shift patterns that support work‑life balance
- A team culture built on trust and accountability
The Impact You’ll Make
As a Security Officer, you are the frontline of airport safety. You are the calm presence, the professional authority and the reason passengers travel with confidence.
Your Role Will Include
- Controlling access to restricted areas
- Conducting staff ID and boarding card checks
- Preparing passengers, staff and crew for screening
- Carrying out physical searches in line with regulations
- Operating X‑ray equipment for restricted area access
- Responding professionally to on‑site incidents
- Escorting authorised personnel
- Conducting patrols across assigned areas
- Working in full compliance with Civil Aviation Authority regulations and Belfast City Airport procedures
- Completing aviation security training to CAA standards
- Maintaining and demonstrating competence through regular assessments
Full Training Provided
We invest in you from day one. You’ll complete 8–12 full days of structured training (weekdays), equipping you with the knowledge and certification required to operate to CAA and DfT standards.
Your pay increases to £13.78 per hour once training is successfully completed — because we recognise competence and commitment.
Shift Pattern
All colleagues must be able to work within the following operational windows on a rotational basis:
- 04:30 – 13:30
- 13:30 – 22:00
(These are operational windows and not guaranteed contracted hours.)
What You’ll Bring
We’re looking for confident, professional individuals who take pride in their appearance and their work.
You’ll Need
- A smart, professional presentation
- Strong verbal and written communication skills
- The ability to work independently and as part of a team
- Basic IT skills to operate screening equipment
- The ability to achieve and maintain Level 1 DfT standard
- Confidence communicating with colleagues, passengers and external agencies
- A 5‑year checkable history
- UK residency for the last 3 years
- To pass a colour vision test
Benefits
Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand, financial wellbeing assistance through our Salary Finance scheme, a cycle‑to‑work scheme, high‑street discounts through MiDeals, and a “save‑as‑you‑earn” scheme. Life cover is the greater of your equivalent annual salary or a minimum of £10,000.
We also offer a Mitie Matching Share Plan, Mitie Stars recognition with cash prizes, and diverse training and development resources.
Recruitment Process & Accessibility
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments during the recruitment process, please let us know.
Join Our Mitie Team
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients ranging from banking and critical government sites to hospitals and schools.
Together our diversity makes us stronger.
Apply now to become part of our dedicated team.
Application Process
Reason: Who want to join? You can apply as soon as you meet the qualifications listed above.
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