Contracts Coordinator

Company: Mitie Group plc.
Apply for the Contracts Coordinator
Location: Matfen
Job Description:

Overview

This is a fantastic opportunity to join a successful security company specialising in Security / Access Control Systems to some of the UK’s largest Utility companies. We are seeking an ambitious Contracts Coordinator to help develop the business during a growth phase. The role is office-based at Standing Stone Farm, Matfen (approximately 15 minutes from Hexham and 30 minutes from Newcastle City Centre).

Responsibilities

  • Answer internal and external telephone calls to the department
  • Act as a Single Point of Contact for a major utility client
  • Filter inbound communications and direct/handle as appropriate
  • Agree and implement new systems and processes
  • Place orders with suppliers
  • Arrange works for Service and Maintenance functions
  • Communicate information with engineers and other site staff via telephone and email
  • General photocopying, faxing and filing duties
  • Provide efficient administration support for the department
  • Maintain all aspects of data protection
  • Actively develop excellent communication with all departments, external advisors, investors and suppliers to deliver to the business objectives
  • Organise / undertake office housekeeping
  • Any other administrative task as required
  • Must be able to travel when required to attend meetings
  • Flexible working on 2 shifts: 07:30 – 16:00 and 08:30 – 17:00

Essential Skills

  • Good numeracy and literacy skills
  • IT literacy including Microsoft packages
  • Attention to detail and accuracy
  • Strong planning and organising skills
  • Excellent communication skills
  • Customer focus
  • Writing and reporting
  • Delivering results and meeting customer expectations
  • Achieving personal work goals and objectives
  • Experience in a similar role in the Security / Fire and Security sector would be advantageous

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Posted: July 11th, 2026