Residential Services Support Officer (Adults)

Overview

Homewood is a residential service for adults with learning disabilities and additional needs, and we’re looking for an energetic Shift Leader to be at the heart of delivering exemplary care.

Responsibilities

• Deliver exceptional physical and emotional care, proactively observe and assess Service Users’ health and wellbeing.
• Collaborate with families, carers, colleagues and professionals to create and deliver personalised care plans that align with each Service User’s goals and wishes.
• Maintain accurate and detailed records of progress and needs, ensuring consistent, high‑quality care and clear communication with the whole team.
• Work a 4‑week flexible shift pattern for a 24/7 service, covering early, late, sleep‑in shifts and bank holidays, with weekend rotations and enhancement pay in line with the HCC salary policy.

Qualifications

• Experience working with adults with learning disabilities and additional needs, demonstrating independent decision‑making.
• Strong core values of patience, empathy and compassion, and a team‑player attitude.
• Excellent communication skills for building positive relationships with a diverse range of people.
• Sound IT skills and accurate record‑keeping.

Benefits

• Commitment to personal development, including support for QCF training and preparation for future senior‑level opportunities.
• Extensive benefits package.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

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