Admin/Reception

We are seeking a reliable and organised Administrator to join our busy GP practice. You will play a key role in supporting the smooth day-to-day running of the surgery, providing excellent service to patients and supporting clinical staff.

Key Responsibilities

• Managing patient appointments and bookings
• Handling telephone and face-to-face enquiries
• Maintaining accurate patient records using clinical systems
• Processing prescriptions and administrative requests
• Supporting clinicians with general administrative tasks
• Liaising with external healthcare providers and services
• Ensuring confidentiality and compliance with data protection regulations

About You

• Previous administrative experience (healthcare setting desirable but not essential)
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• Ability to work under pressure in a fast-paced environment
• Good IT skills (experience with systems such as EMIS/Docman desirable but not essential)
• Professional, friendly, and patient-focused approach

What We Offer

• Supportive and friendly team environment
• Training and development opportunities
• NHS pension scheme
• Real living wage employer (after probation period)

Salary: Starting hourly rate £12.71, increasing after probationary period

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