Heating Engineer

Responsibilities

• Maintain and repair heating and hot water systems.
• Carry out service and maintenance works on domestic properties across the region.
• Ensure high levels of customer care with clients and tenants.
• Communicate updates and progress of work, complete required paperwork electronically and manually.
• Adhere to all Health and Safety requirements and legislation (Risk Assessments, Safe Systems of Work, COSHH records).
• Comply with stock ordering and auditing procedures so relevant parts are available.
• Provide out‑of‑hours evening and weekend cover on a rota basis.
• Complete all appropriate criminal and reference checks before starting work.

Qualifications

• Gas qualifications essential: CCN1, CENWAT, HTR1, CKR1.
• Professional attitude with a friendly and professional approach to building client and tenant relationships.

Benefits

• Company vehicle and fuel card.
• Support for professional qualifications.
• Employee wellbeing programme, occupational health support, telephone support counselling.
• Service level awarded annual leave.
• Enhanced maternity and paternity packages.
• Dental/Healthcare cash plan.
• Cycle to work scheme.
• Electric vehicle leasing scheme.
• Gender & Equality Working Group.
• Sureserve Academy – development and career progression.
• Employee Voice programme.
• Social activities for all teams.
• Sureserve Legends – celebrating staff values.

Working Hours

Monday – Friday 8am to 5pm, 40 hrs per week, 1 hour lunch daily. Call‑out rota for evenings and weekends.

#J-18808-Ljbffr…