Regional Operations Director

Regional Operations Director

Lowestoft, Suffolk – £85,000 per annum plus PRP, car allowance and private healthcare

The role

Meridian Business Support is working with a highly respected care provider to recruit a Regional Operations Director to oversee services across Norfolk, Suffolk and Essex. This senior leadership role reports to the Chief Operating Officer and sits within the wider operational leadership team.

Responsibilities

• Take full ownership of regional performance, ensuring outstanding care delivery alongside strong commercial results.
• Provide strategic and operational leadership across a group of care homes in the East region.
• Support, coach and develop Operations Managers and Home Managers to achieve high standards.
• Maintain a visible presence within homes through regular visits and engagement.
• Lead responses to quality, safeguarding or compliance concerns in partnership with the central quality team.
• Drive occupancy, revenue and EBITDA performance across the region.
• Build strong relationships with commissioners and support local fee negotiations.

Skills and Experience

• Proven experience in a senior operational leadership position within care homes or healthcare.
• Track record of managing multiple services with responsibility for quality, compliance and financial performance.
• Strong knowledge of CQC standards and adult social care regulation.
• Confident in improving underperforming services and embedding sustainable quality improvements.
• Excellent stakeholder engagement and people leadership skills.
• Experience as a Regional Director, Area Manager, Head of Operations or similar would be highly relevant.

Benefits and package

• Salary of £85,000 per annum.
• Performance related bonus scheme.
• Monthly car allowance.
• Private healthcare.
• 25 days annual leave plus bank holidays.
• Pension scheme.
• Structured induction and ongoing leadership development.
• Employee Assistance Programme.
• Blue Light Card reimbursement.
• Loyalty rewards including additional annual leave.

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