Job Descriptionhackajob is collaborating with BNY to connect them with exceptional professionals for this role.At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.We’re seeking a future team member for the role of Senior Client Services Manager to join our Trustee and Depositary team. This role is located in Edinburgh, United Kingdom – this is a hybrid role.
In this role, you’ll make an impact in the following ways
- Ensure high quality, efficient and professional levels of service are maintained for our clients at a senior level
- Drive efficiencies and champion change within the Client Management Team and the wider Depositary
- Support clients and colleagues by maintaining a high level of product and industry knowledge
- Lead client review meetings and coordinate the production of reporting for these forums
- Manage and co-ordinate the review of change events / client scheme documentation obtaining necessary input from other T&D business areas
- Identify and maximise cross selling opportunities for BNY’s products and services, participating in new client pitches and providing input to RFP/RFI as required
To be successful in this role, we’re seeking the following
- Educated to degree level or relevant professional business qualification
In depth knowledge and experience of CIS
- Industry experience with a custodian/fund manager in a client facing role
Excellent communication and relationship building skills
- Ability to work under pressure with excellent organisational skills
World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score,
- Best Places to Work for Disability Inclusion, Disability: IN – 100% score,
“Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits and Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
…