IT Support Engineer

Salary: £31,000 – 31,000 per year

Requirements

• Minimum 2 years experience in IT support (MSP experience preferred)
• Comfortable handling 2nd line support issues
• Solid understanding of:
• – Microsoft 365 / Office 365
• – Windows Server
• – Active Directory
• – Networking fundamentals (DNS, DHCP, etc.)
• Strong problem-solving mindset and communication skills
• A genuine desire to learn, grow, and improve
• Full UK Driving Licence (required)

Responsibilities

• Resolving IT support tickets from start to finish (no hand-offs, real ownership)
• Acting as a trusted point of contact for clients
• Troubleshooting across desktops, servers, networks, and cloud environments
• Supporting Microsoft 365, Windows Server, Active Directory, and more
• Assisting with onsite visits when required
• Working closely with senior engineers and account managers to deliver exceptional service

Technologies

• Active Directory
• Cloud
• Support
• Microsoft 365
• Office 365
• Windows
• Security

More

At Comms Unite, we dont just fix IT problems; we build long-term partnerships with our clients and become their trusted technology team. Weve created a culture where people actually enjoy coming to work and where your career genuinely moves forward. We offer clear career progression, ongoing training & certifications, exposure to modern tech, a supportive team environment with no blame culture, and varied work. Join us in a modern, progressive company culture located in person, and enjoy the benefits including on-site parking.

last updated 26 week of 2026

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