Receptionist -40 hrs

About the Home: Situated just a stone’s throw from historic Charlton Park in The Royal Borough of Greenwich, Charlton Park Care Home is a warm and welcoming nursing home offering a spacious and comfortable environment and 24-hour care and support for older adults. About the Receptionist Position: As a Receptionist, you’ll be our clients’ first point of contact, greeting them and providing guidance for their visit. From notifying employees of guests to providing directions to a specific part of the care home, our Receptionist will be willing to work with visitors to address their needs. Additionally, you’ll be responsible for performing clerical tasks that support the care home’s daily operations. From answering phone calls, distributing mail, and scheduling meetings, you’ll have a hand in all parts of the business. Duties and Responsibilities To act as first point of contact to the Home by answering the phone and operating a small telephone switchboard – receiving and transferring calls, recording and passing on accurate messages where necessary.To deal with queries from the public and customersTo monitor visitor access and maintain security awarenessTo provide general administrative and clerical supportReceive and greet visitors and members of the public and respond to their enquiries, and escort them to their meetings etc.Receive deliveries and arrange for their distribution.Typing of documents including letters, minutes, charts, notices etcKeeping the reception area tidy and its notice boards up to date.Book transport as required.Dealing with post and distributing to relevant departments, people.Setting up meeting facilitiesArranging for catering for meetings and daily office useUndertake all pre-employment checks (references, DBS, etc.) and proactively supporting the on-boarding process.Maintaining employees file records up-to-date by updating changes in employee detail or status in a timely manner.Arrange meetings, process confidential reports and documents, filing electronic and hard copy, tracking deadlines and taking action as requiredAdditional administration duties may be requested from different departments Requirements At least one year’s experience of switchboard/receptionist duties.The ability to remain calm, helpful and courteous whilst providing professional services to callers, visitors, residents and fellow work colleagues.Good Time ManagementExcellent communication skills with the ability to communicate at all levels and with a pleasant telephone mannerAn organized approach and good attention to detailGood IT skills including Excel, Word, Outlook and PowerPoint Benefits: Salary £12.30 per hourEmployee of the MonthLong term service awardsBlue Light CardProfessional DevelopmentRefer a Friend…