Head of Administration
Compliance & Fire Safety Sector
Rochester, Kent
£40,000 – £50,000 (DOE)
Full-time | 40 hours per week | Permanent | Office-based
Start date: August 2026
The Role
Reporting directly to the Directors, the Head of Administration will take ownership of the day-to-day management of the organisation’s support functions. You will lead both office-based and remote team members, ensuring seamless service delivery, operational efficiency, and continuous improvement across administrative processes.
This role will also play a key part in supporting wider business growth, contributing to strategic initiatives and team development.
Key Responsibilities
- Lead, mentor and develop a multi-location administrative support team
- Oversee workflow management and allocate resources effectively
- Build and maintain strong relationships with internal and external stakeholders
- Identify and implement process improvements to enhance efficiency
- Support recruitment, onboarding and performance management activities
- Monitor KPIs and ensure consistently high standards of client service delivery
About You
We are looking for a proactive and confident leader with a collaborative approach and a strong track record in managing teams within a compliance, fire safety, or similar regulated environment.
- Proven management experience within compliance, fire safety, or a related sector
- Strong leadership, communication, and interpersonal skills
- The ability to prioritise and manage multiple workloads in a dynamic setting
- Experience driving operational improvements and leading change initiatives
- A hands‑on, solutions-focused mindset
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