Business Process Analyst – Treasury & Investments (6 month FTC)

Role: Business Process Analyst – Treasury & Investments (6 month FTC). Location: London. Position: full time, contract. The Business Process Analyst (Treasury & Investments) will support and shape transition activities by analysing, documenting and improving business processes, operating models, and system interactions. The role focuses on operational resilience, alignment with the firm’s strategic objectives and ensuring regulatory compliance through structured requirements gathering, stakeholder engagement and process design.

Responsibilities

• End-to-end workflow and process mapping (to utilise Data First team’s and BIC process tool – training available)
• Elicit, analyse, and document business, functional and non-functional requirements.
• Documentation and compilation of acceptance criteria.
• Produce clear documentation including business requirements documents (BRDs), functional specifications, process maps, data flows and impact assessments.
• Maintain requirements traceability matrices and support governance reporting.
• Support preparation of business cases, status reports and materials for governance committees.
• Act as liaison between business units and technical teams to ensure shared understanding of objectives and deliverables.
• Operating Model Analysis & Design – development and documentation of standard operating procedures (SOPs).
• Analyse current processes, systems and controls and define future states.
• Identify gaps, inefficiencies, risks and opportunities for optimisation.
• Document roles, responsibilities, service levels and hand‑off points across functions.
• Support validation and sign-off of operational handovers and acceptance criteria.
• Facilitate workshops and working groups to gather requirements, validate assumptions and resolve challenges.
• Engage senior stakeholders across Investments, Operations, Finance, Risk and Compliance to ensure alignment and transparency.
• Conduct change impact assessments and knowledge transfer activities.
• Communicate findings, risks and dependencies in a clear and structured manner.
• Identify and assess risks relating to operational continuity, data integrity and regulatory obligations.
• Work with Risk & Compliance teams to ensure proposed processes and controls satisfy internal and external regulatory standards.
• Support audit activities by providing documentation, evidence trails and process transparency.
• Embed operational resilience and control considerations into requirement and process design.

Qualifications

• Proven experience as a business analyst on complex operational change or transition programmes within financial services or insurance.
• Strong experience in operating model analysis and process design.
• Demonstrated ability to produce high-quality documentation including process maps, requirements catalogues and impact assessments.
• Excellent stakeholder engagement, communication and facilitation skills.
• Strong analytical and problem-solving capability with attention to detail.
• Experience working with cross-functional teams including Finance, Risk, Compliance and IT.
• Familiarity with structured analysis methodologies (e.g., Agile, Waterfall).
• Desirable: Experience within a Lloyd’s syndicate or broader (re)insurance environment.
• Desirable: Familiarity with regulatory frameworks (PRA, FCA, Lloyd’s Minimum Standards).
• Desirable: Understanding of operational resilience principles and outsourcing/insourcing governance.
• Desirable: Exposure to investment systems and investment operations processes including trade lifecycle management, reconciliations, performance and valuation.
• Desirable: Knowledge of cash management, banking, oversight and custodian interactions from a process or analysis perspective.

Benefits

As well as a competitive base salary and performance related discretionary bonus.

Hybrid working model – the team typically works a few days in the office while providing flexibility for remote work.

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